⚖️ POLICIES
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PRIVATE POLICY
PRIVATE POLICY
A privacy policy is a statement that explains how a company collects, uses, and protects personal information provided by its customers or users.
Privacy PolicyThis Privacy Policy outlines how charcoalland.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
The specific policies are as follows 🔻
The specific policies are as follows 🔻
1. Collection of Personal InformationDevice Information
2. MinorsThe Site is intended for users aged 18 and over. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
3. Sharing of Personal InformationWe share Personal Information with service providers to deliver our services and fulfill our contracts, including:
4. Behavioral AdvertisingWe use Personal Information to provide targeted advertisements or marketing communications, including:
5. Use of Personal InformationWe use Personal Information to:
6. Lawful Basis for ProcessingFor EEA residents, we process personal data based on:
7. Data RetentionWe retain personal data as needed unless you request deletion. See ‘Your Rights’ below for more details.
8. Automated Decision-MakingEEA residents can object to automated decisions with significant effects. We do not use such decisions; Shopify uses limited automation for fraud prevention.
9. Selling Personal InformationOur Site sells personal data under the California Consumer Privacy Act (CCPA).
10. Your RightsGDPR: EEA residents can access, correct, update, or delete personal data. Contact us to exercise these rights. Data is initially processed in Ireland and may be transferred outside Europe. See Shopify’s GDPR Whitepaper for more details: Shopify GDPR Whitepaper.CCPA: California residents can access, correct, update, or delete personal data. Contact us to exercise these rights or designate an authorized agent.
11. Do Not TrackPlease be aware that due to the lack of a standardized industry approach to Do Not Track signals, we do not alter our data collection and usage practices in response to such signals from your browser.
12. Policy ChangesWe may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal or regulatory requirements.
For further information about our privacy practices, or if you have any questions or complaints, please contact us at: bbccland@gmail.com.
- Examples: Web browser version, IP address, time zone, cookie data, viewed sites/products, search terms, and interaction with the Site.
- Purpose: To accurately load the Site and perform analytics to optimize our Site.
- Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
- Disclosure: Shared with our processor, Shopify.
- Examples: Name, billing address, shipping address, payment information, email address, and phone number.
- Purpose: To fulfill orders, process payments, arrange shipping, provide invoices/confirmations, communicate with you, screen for fraud, and provide product-related information or advertising based on your preferences.
- Source: Collected from you.
- Disclosure: Shared with our processor, Shopify.
- Examples: Information provided during support interactions.
- Purpose: To provide customer support.
- Source: Collected from you.
- Disclosure: Used solely for support purposes.
2. MinorsThe Site is intended for users aged 18 and over. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
3. Sharing of Personal InformationWe share Personal Information with service providers to deliver our services and fulfill our contracts, including:
- Shopify: We use Shopify to operate our online store. Learn more about Shopify’s use of your Personal Information here.
- Legal Compliance: We may disclose Personal Information to comply with legal obligations, respond to legal requests, or protect our rights.
4. Behavioral AdvertisingWe use Personal Information to provide targeted advertisements or marketing communications, including:
- Google Analytics: To understand Site usage. Learn more about Google’s use of your Personal Information here. Opt-out of Google Analytics here.
- Advertising Partners: We may share information about your use of the Site, purchases, and ad interactions with advertising partners through cookies or similar technologies. Learn more about targeted advertising at the Network Advertising Initiative’s educational page.
- Facebook: Settings
- Google: Settings
- Bing: Settings
- Digital Advertising Alliance: Opt-out portal
5. Use of Personal InformationWe use Personal Information to:
- Offer products for sale
- Process payments
- Manage shipping and order fulfillment
- Keep you informed about new products, services, and offers
6. Lawful Basis for ProcessingFor EEA residents, we process personal data based on:
- Your consent;
- Contract performance;
- Legal obligations;
- Vital interests;
- Public interest tasks;
- Legitimate interests, provided they do not override your rights.
7. Data RetentionWe retain personal data as needed unless you request deletion. See ‘Your Rights’ below for more details.
8. Automated Decision-MakingEEA residents can object to automated decisions with significant effects. We do not use such decisions; Shopify uses limited automation for fraud prevention.
9. Selling Personal InformationOur Site sells personal data under the California Consumer Privacy Act (CCPA).
10. Your RightsGDPR: EEA residents can access, correct, update, or delete personal data. Contact us to exercise these rights. Data is initially processed in Ireland and may be transferred outside Europe. See Shopify’s GDPR Whitepaper for more details: Shopify GDPR Whitepaper.CCPA: California residents can access, correct, update, or delete personal data. Contact us to exercise these rights or designate an authorized agent.
11. Do Not TrackPlease be aware that due to the lack of a standardized industry approach to Do Not Track signals, we do not alter our data collection and usage practices in response to such signals from your browser.
12. Policy ChangesWe may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal or regulatory requirements.
For further information about our privacy practices, or if you have any questions or complaints, please contact us at: bbccland@gmail.com.
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